Frequently Asked
Questions
General
No, you can simply checkout as a guest. However, by creating an online account you can:
- Checkout faster in the future.
- Review your orders.
- Update and save your shipping details.
- Access your Wishlist.
- Receive information about sales ,special offers and promotions.
We are based in Australia, all our orders are sent from Sydney.
You can simply sign up on K clothing Newsletter and receive promo codes and notifications on Regular basis.
You can also follow us on our social media accounts(Facebook,Instagram..) to gain access to some amazing offers.
ORDERS
You need to contact K Clothing customer service within 24 hours from receiving the parcel. The goods need to be undamaged and in their original condition. Customer service will advise you with the best options.
You need to take a photo of the faulty/damaged item and email it to Sales@kclothing.com.au within 24 hours , the customer service team will assess it and organise the return.
You can also use our Contact Us Page.
You can check the status of your order on The accounts page.
Shipping Details
We dispatch our orders within 24 business hours, in most case it will take from 1-4 business days.
You will receive an email from K Clothing within 1 business day with a link to track your order.
We certainly do, you will find the option to select express post on checkout.
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